Purchases / Shipping:
At times certain products may be out of stock, if the item is out of stock for more than two weeks we will notify to see if you want to cancel or keep your order. If you have an immediate deadline, please call us prior to ordering. Merchandise and pricing are subject to change without notice. At times, manufacturers have increased their prices on our out of stock item and our site has not yet been updated to reflect that price increase, if this happens we will contact you as soon as possible to advise of the price increase, at this time you may choose to cancel the order or keep the order and pay the new purchase price. Some manufacturers do no allow us to post a price; this does not mean that the item is free. All items must be paid for in full prior to shipping.
We're honored that you have selected US Water Rescue LLC for your diving equipment needs.
NO RETURNS ON INTERNATIONAL ORDERS, TOO EXPENSIVE FOR BOTH PARTIES.
You have 10 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Shipping charges and credit card fees are not refundable. 10% re-stocking fee.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable, unless we made an error on your item.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Remember to include your return address on the outside of your package. For the safety of our employees, any package received without a return address clearly marked on the outside will be destroyed, and US Water Rescue will not replace the contents.